PRIVACY POLICY

Version 1.0 - 2019/10/25

Definitions

• Personal data: any information relating to an identified or identifiable natural person (‘data subject’). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;
• Processing: any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction
• Controller: the natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data
• Processor: a natural or legal person, public authority, agency, or other body which processes personal data on behalf of the controller
• DPAs: Data Protection Authorities, independent public authorities that supervise, through investigative and corrective powers, the application of the data protection law. They provide expert advice on data protection issues and handle complaints lodged against violations of the General Data Protection Regulation and the relevant national laws. There is one in each EU Member State
• CNIL: The National Commission of Information Technology and Civil Liberties (Commission Nationale de l’Informatique et des Libertés), is the French DPA

 

1. Reasons for this policy

This privacy policy tells you about the information we collect from you when you use our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.

IN ALL CASES, WE WILL PROTECT YOUR INFORMATION, AND WILL NEVER SELL THEM TO ANY THIRD-PARTY.

2. Who are we?

We are Thematic Groupe. Our address is 39-43, quai André Citroën, 75739 Paris Cedex 15, France. You can contact us by post at the above address or by email at privacy@wynd.eu.

We are not required to have a data protection officer, so any enquiries about our use of your personal data should be addressed to the contact details above.

3. How we use your information

3.1. When you use our website

When you use our website to browse our products and services and view the information we make available, a number of cookies are used by us and by third parties to allow the website to function, to collect useful information about visitors and to help to make your user experience better.

Some of the cookies we use are strictly necessary for our website to function, and we don’t ask for your consent to place these on your computer. These cookies are shown below.

 

Cookie Name	Purpose	Expiration Delay
__hs_opt_out	This cookie is used to remember not to ask the visitor to accept cookies again. This cookie is set when you give visitors the choice to opt out of cookies.	13 months
__hs_do_not_track	This cookie can be set to prevent the tracking code from sending any information to HubSpot. Setting this cookie is different from opting out of cookies, as it still allows anonymized information to be sent to HubSpot.	13 months
hs_ab_test	This cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before.	End of session
<id>_key	When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login again. The cookie name is unique for each password-protected page.	NA
hs-messages-is-open	This cookie is used to determine and save whether the chat widget is open for future visits. It resets to re-close the widget after 30 minutes of inactivity.	30 minutes
hs-messages-hide-welcome-message	This cookie is used to prevent the welcome message from appearing again for one day after it is dismissed.	1 day
__hsmem	This cookie is set when visitors log in to a HubSpot-hosted site.	1 year

However, for those cookies that are useful but not strictly necessary, we will always ask for your consent (with the consent banner under GDPR) before placing them. These are:

Cookie Name	Purpose	Expiration delay
__hstc	The main cookie for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).	13 months
hubspotutk	This cookie is used to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.	13 months
__hssc	This cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.	30 minutes
__hssrc	Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session.	End of session
messagesUtk	This cookie is used to recognize visitors who chat with us via the messages tool. If the visitor leaves our site before they're added as a contact, they will have this cookie associated with their browser. If we chat with a visitor who later returns to our site in the same cookied browser, the messages tool will load their conversation history.	13 months

3.2. When you submit an inquiry via our website

When you submit an enquiry via our website, we ask you for your full name, company, contact telephone number, email address, and number of point of sales.

We use this information to respond to your query, including providing you with any requested information about our products and services. We may also email you several times after your enquiry in order to follow up on your interest and ensure that we have answered it to your satisfaction. We will do this based on our legitimate interest in providing accurate information prior to a sale.

Your enquiry is stored and processed by our services located in France.

We use the information you provide to create different profiles in order to better address your requests.

We keep enquiry emails for 10 years, after which we delete them. CRM records are kept for 10 years after the last contact with you.

3.3. When you sign up to receive our newsletter

When you sign up to receive our newsletter, we ask for your email address.

We will ask for your consent to use your email address to email you our newsletter which contains information about our products and other information which we feel might be of interest to you.

You can withdraw your consent at any time and we will stop sending you the newsletter.

We do not use the information you provide to make any automated decisions that might affect you.

We keep your personal data for as long as we produce and distribute our newsletter. If you withdraw your consent, we will mark your details so that they are not used and delete them after two years.

3.4. When you download a sample document

When you request to download a sample document, such as a white paper, we ask for your full name, company name, contact telephone number (which is optional), your email address, and number of points of sales.

We use this information to email you a link to download the requested document. We may also email you after your download in order to follow up on your interest in our products and services. We will do this based on our legitimate interest in marketing to prospects for our products and services.

We do not use the information you provide to make any automated decisions that might affect you.

Your personal data is stored for 10 years after you requested your download, after which it is deleted.

4. Your rights as a data subject

By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time.

If we are processing your personal data for reasons of consent or to fulfil a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider.

If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased.

You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully.

Finally, in some circumstances you can ask us not to reach decisions affecting you using automated processing or profiling.

To submit a request regarding your personal data by email, post, or telephone, please use the contact information provided above in the Who Are We section of this policy.

5. Your right to complain

If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance so that we can address your complaint. However, you can also contact the CNIL via their website at https://www.cnil.fr/fr/agir.

6. Updates to this privacy policy

We regularly review and, if appropriate, update this privacy policy from time to time, and as our services and use of personal data evolves. If we want to make use of your personal data in a way that we have not previously identified, we will contact you to provide information about this and, if necessary, to ask for your consent.

We will update the version number and date of this document each time it is changed.