Specialized retail:

Offer your clients an omnichannel experience as well as counsel and support services without rebuilding your information system!

The specialized retail industry is changing, with customers getting more and more informed and demanding. They expect a tailor-made purchase experience that fits their needs and preferences. Both online and offline, they crave additional services and customized guidance. Store digitalization and placing counsel at the heart of the client experience are major growth drivers for specialized retailers today.

Anycommerce provides players of the specialized retail market with a solution that unifies digital and physical channels, guaranteeing seamless omnichannel purchase journeys. It allows employees to focus on missions with strong added value such as clienteling.

Key features

Web-to-Store

Allow customers to order online and get their products in store (drive, click & collect...)

Store-to-web

Offer delivery services for web or point of sale orders and optimize in-store picking

Clienteling

Offer customized recommendations and build strong relations thanks to a better client knowledge

E-booking

Offer customers services with strong added value that can be booked online (customized try-ons, formation sessions...)

Unified stocks

Improve your stock management by optimizing how you use your stores and warehouses, unifying them in a single system

All features?

Access more information or request a demo here

Your benefits

Benefits for your customers

Our clienteling solution turns your sales associates into real experts thanks to a fine knowledge of their clients taste, customized suggestions and premium services. Going to the store makes sens again and hard to replace, trusting relationships are developed.

Benefits for your business

You become more than just a brand, turning into the partner and first choice of your clients in your industry. This translates to a rise of your revenue and average basket. Margins per square meter are improved in store thanks to new digital tools such as mobile and self-checkout cash-in that optimize store surface.

Benefits for your operations

Your sales associates, equipped with tablets, have all the information they need to provide advice in store; their profession finds sense again. E-booking makes resource management easier, all the supply chain is optimized, resulting in decreased internal costs.